MSP

Title: Some users may intermittently be unable to launch Microsoft Teams from the web or desktop clients User impact: Users may intermittently be unable to launch Microsoft Teams from the web or desktop clients. Current status: We've confirmed that the issue is associated with a recent build update and have expanded our mitigation efforts by rolling affected deployments back to a last-known-good build. We've also implemented measures to prevent further rollout of the affected update while we continue monitoring service health and validating the effectiveness of the mitigation. Scope of impact: Your organization is affected by this event, and some users may intermittently be unable to launch Microsoft Teams from the web or desktop clients. This information may be updated as our investigation continues. Start time: Wednesday, September 16, 2026, at 3:00 AM UTC Root cause: A recent update introduced an issue affecting a component responsible for launching the app, resulting in the impact. Next update by: Friday, September 18, 2026, at 6:30 AM UTC

We are providing an update on the disruption affecting the Middle East (UAE) (me-central-1) Region. After a thorough assessment, we have determined that we are unable to restore access to the resources and data hosted exclusively in the mec1-az2 Availability Zone. We continue to work on recovering regional resources, as well as zonal resources hosted in the other affected Availability Zones (mec1-az1 and mec1-az3). Since the disruption began in March, most customers have been able to re-establish their operations in other Regions by restoring backups or copying data that remained accessible. AWS Support remains available to help customers who need assistance moving their applications to alternate Regions. We remain committed to supporting our customers in the UAE. We are working on replacing the affected infrastructure and will provide an update on the restoration of our services in the coming months. We have notified the relevant authorities and continue to work with them toward that goal.