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Welcome to the service status page. Here, you can stay up to date with the operational status of all your key services. Subscribe to receive instant notifications when incidents or maintenance occur. If you’re experiencing any issues not reflected here, please report them, or contact our support team directly for assistance. We’re committed to keeping everything running smoothly for you!

down icon 4 ongoing outages
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Veeam icon
Veeam

As of 12:30 UTC, our engineering team has deployed a fix for the issue impacting the Microsoft SharePoint & OneDrive API. We are no longer observing new errors. However, some customer files that were backed up in recent weeks may continue to exhibit issues during restore until remediation is completed. Our Veeam Data Cloud engineering team is now working to identify and reprocess any files that were impacted during this period.

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MongoDB icon
MongoDB

A fix has been implemented and we are monitoring the results. Users who were previously unable to log in via SSO should now be able to authenticate successfully.

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Stripe icon
Stripe

Last update on

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Amazon Web Services icon
Amazon Web Services

We are providing an update on the ongoing service disruptions affecting the AWS Middle East (UAE) Region (ME-CENTRAL-1). We continue to make progress on recovery efforts across multiple workstreams. For Amazon S3, we are seeing continued improvement in PUT and LIST availability. Newly written objects are now able to be successfully retrieved, and we continue to work on reducing GET error rates for objects written prior to the event. Full recovery of GET operations for pre-existing data remains dependent on restoring the affected infrastructure. For Amazon DynamoDB, error rates remain elevated and our teams continue to focus on recovery; we expect to see improvement over the coming hours. As these foundational services recover, dependent services — including AWS Lambda, Amazon Kinesis, Amazon CloudWatch, and Amazon RDS — will follow. Amazon EC2 instance launches remain throttled in the ME-CENTRAL-1 Region and will be relaxed as foundational service recovery and capacity allow. The AWS Management Console is operational, though customers may continue to experience errors on certain pages as underlying services work through their recovery. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.

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Monitors

Veeam

Intermittent SharePoint item download failures in Veeam Data Cloud for Microsoft 365

MongoDB

MongoDB Atlas for Government: SSO login failures for some users

Stripe

Partially Degraded Service

Amazon Web Services

Increased Error Rates

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