Welcome to the service status page. Here, you can stay up to date with the operational status of all your key services. Subscribe to receive instant notifications when incidents or maintenance occur. If you’re experiencing any issues not reflected here, please report them, or contact our support team directly for assistance. We’re committed to keeping everything running smoothly for you!
A maintenance period is scheduled for July 31, 2026 10:00 PM AEST to 3:00 AM AEST. During the three-hour maintenance window, you may experience intermittent issues with the Devices (Preview) page on platform. Users can continue to use the Devices page on the platform to continue during the interim. All functionalities should resume to regular operations post the maintenance window is completed. We appreciate your patience and understanding as our team works to improve our service to you. If you have any questions or concerns about this planned maintenance, please contact us at help@connectwise.com.
We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
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