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MSP

Status page

Welcome to the service status page. Here, you can stay up to date with the operational status of all your key services. Subscribe to receive instant notifications when incidents or maintenance occur. If you’re experiencing any issues not reflected here, please report them, or contact our support team directly for assistance. We’re committed to keeping everything running smoothly for you!

down icon 4 ongoing outages
ConnectWise icon
ConnectWise NAS Backups

We are aware of an issue that is impacting backups for NAS devices. We understand the importance of reliable backup protection and are actively investigating the cause. We will share updates as soon as additional information is available.

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MongoDB icon

We are continuing to monitor for any further issues.

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Slack icon

We continue to restore batches of messages, message edits, and shared files. Each batch requires careful planning, monitoring, and validation to ensure the affected messages are accurately restored. Custom retention processing remains re-enabled for affected active workspaces. Thank you for bearing with us while we continue to work through this complex and nuanced issue. More updates will come as restoration and validation progress.

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Amazon Web Services icon
Amazon Web Services Increased Error Rates

We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.

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Monitors

ConnectWise logo
ConnectWise

NAS Backups

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MongoDB

Impaired Cluster operations in AWS me-central-1 and AWS me-south-1

Slack logo
Slack

Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled

Amazon Web Services logo
Amazon Web Services

Increased Error Rates

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Circle CI
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GitHub
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PayPal
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Veeam
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Stripe
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Microsoft Teams
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Cisco Meraki
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Google Workspace
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GoDaddy
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Azure DevOps
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Google Cloud
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Azure